I have added UK2 to my list of least favoured companies which includes Easyspace and all it subsidiaries, any company offering SEO services and Talk Talk (just for being crap).
I recently transferred a domain away from UK2 into my 123-reg account and paid them the whopping transfer fee of £15.59 to change the IPS tag.
They then used my card to renew the domain which now has nothing to do with them whatsover, taking the money from my card before the date of the renewal.
They are beneath contempt.
I shall sue them for every penny of the £7.18 they stole from me.